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PRIVACY POLICY

1.0 About Us

ENKR, craft business for IT services, owned by Miroslav Čolić, respects the privacy of its users and website visitors and is fully committed to protecting personal data.

This Privacy Policy explains what personal data we collect, how we use it, and what your rights are when you visit our website, contact us, or use our services. Please read it carefully.

The data controller within the meaning of the General Data Protection Regulation (GDPR) is:

ENKR, craft business for IT services, owned by Miroslav Čolić
Mlinska 156, 31000 Osijek, Republic of Croatia
OIB: 25065124787
Craft registration number: 99175347
IBAN: HR2423600003119870690
E-mail: info@enkr.hr

1.1 Protection of Your Privacy

We believe that everyone has the right to privacy and data protection. Therefore, we are fully committed to protecting the privacy and security of our users' personal data.

We do not sell, rent, or share your data with third parties, except when necessary to comply with legal obligations or for the proper functioning of the website.

2.0 How We Use Your Data

Personal data may include your first name, last name, email address, and other information that can be used to identify you.

We collect personal data only when you voluntarily provide it to us, except for technical data that is automatically collected for the proper functioning of internet protocols.

We do not process special categories of personal data (e.g., health data, religious or political beliefs) or data relating to criminal convictions.

We use your data exclusively for:

  • improving the functionality and content of the website
  • adapting content display to your device and browser
  • website administration (analysis, testing, statistics)
  • responding to your inquiries and requests

2.1 Website Visits and Cookies

Like most websites, we use cookies – small files stored on your device to ensure proper website operation and analyze usage.

Types of cookies:

A. Necessary cookies
Enable basic website functionality and cannot be disabled.

B. Statistical cookies
Collect anonymous data about website usage to improve user experience.

C. Functional cookies
Remember your settings (language, layout) and do not allow tracking outside this website.

We use Google Analytics to analyze website traffic.

More about Google's privacy policy:
https://www.google.com/intl/en/policies/privacy/

Opt-out of Google Analytics:
https://tools.google.com/dlpage/gaoptout

2.2 Blog and Comments

If you leave a comment on our blog, we store:

  • name
  • email address
  • IP address
  • date and time of comment

The data is used solely for displaying the comment and is not shared with third parties. Only your name (and Gravatar image, if available) is publicly visible.

Comments remain published until either the comment or the blog post is removed. To delete your comment, you may contact us via the email address used when posting the comment.

Persons under the age of 16 must have parental consent.

2.3 Contact via Form, Email, or Post

If you contact us, we may store your message and our response for the purpose of:

  • resolving your inquiry
  • improving our services

Data is retained for up to 1 year from the date of inquiry.

2.4 Newsletter

If you have given your consent, we may occasionally send you a newsletter (approximately once per month).

We use external services (e.g., HubSpot or Mailchimp) to send newsletters. Each newsletter includes an unsubscribe option.

2.5 Open Job Applications

If you submit an unsolicited job application:

  • the data is accessible only to authorized persons
  • it is retained for a maximum of 2 years

2.6 Job Applications for Open Positions

Data is retained until the end of the recruitment process and, with your consent, for up to 2 years.

3.0 Data Processors

We use reliable third-party service providers compliant with GDPR, such as:

  • Google
  • Mailchimp
  • Gravatar
  • HubSpot
  • Hotjar

4.0 Links to Other Websites

Our website may contain links to other websites. We are not responsible for their privacy policies.

5.0 Your Rights

You have the right to:

  • know how your data is used
  • request access to your data
  • request correction of inaccurate data
  • request deletion or restriction of processing
  • withdraw consent at any time
  • data portability
  • lodge a complaint with a supervisory authority

We respond to requests within 30 days.

6.0 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We recommend checking it periodically.

7.0 Data Security

We apply technical and organizational measures to protect personal data. However, due to the nature of the internet, we cannot guarantee complete security of data transmission.

8.0 Governing Law

This Privacy Policy is governed by the laws of the Republic of Croatia, and the competent courts of the Republic of Croatia shall have jurisdiction.

9.0 Disclaimer

If any provision of this policy is found to be invalid, the remaining provisions shall remain in full force and effect.

10.0 Contact

For any questions regarding this Privacy Policy, please contact us:

ENKR, craft business for IT services, owned by Miroslav Čolić
Mlinska 156, 31000 Osijek
E-mail: info@enkr.hr